Roadsist Auto
Privacy Policy
Roadsist Auto ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or contact our business.
1. Who We Are
Roadsist Auto is a vehicle recovery, transport, and automotive support company based in Cleland, North Lanarkshire, serving Glasgow, Scotland, the UK, and EU destinations.
If you have any questions about this policy or how your data is handled, you can contact us using the details provided on our website.
2. Information We Collect
We may collect and process the following personal information:
- Name
- Phone number
- Email address
- Vehicle details (make, model, condition, location)
- Location information related to recovery or transport
- Any information you provide via contact forms, quotes, or direct communication
3. How We Use Your Information
We use your information to:
- Respond to enquiries and quote requests
- Provide vehicle recovery, transport, export, or support services
- Communicate about bookings or service updates
- Improve our services and website functionality
- Meet legal and regulatory obligations
We only collect data that is necessary to provide our services.
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Performance of a contract or service request
- Legitimate business interests
- Legal obligations
- Consent (where applicable)
5. How We Store and Protect Your Data
Your data is stored securely and protected against unauthorised access, loss, or misuse.
We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
6. Sharing Your Information
We may share your information only when necessary, including with:
- Recovery or transport partners involved in your service
- Export or logistics partners (where applicable)
- Legal or regulatory authorities when required by law
We never sell your personal data to third parties.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
You can exercise these rights by contacting us directly.
8. Cookies
Our website uses cookies. For more details, please see our Cookies Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact Roadsist Auto via the details on our website.